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Claims:Claims for non-receipt must be made within 3 months of expected publication or on receipt of a subsequent issue. Claims received after this period will not be fulfilled.
Visit the latest mailing date page to check whether the missing issue has been published
Cancellations:accepted less single issue price for issues already sent.
Subscription year:January to December 1.
Additional postage for priority delivery aims:Western Europe 2-3 days.
Rest of World 5-7 days
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Change of address:Please complete the online change of address form or contact Portland Customer Services at the address below quoting your subscription reference number.
Continuity:To ensure continuity of despatch of journals each year, payment should reach us by 1st December. Agents and booksellers are responsible for the continuity of orders placed through them.
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VAT on electronic and 'combined' journals.VAT at 20% is due on supplies to subscribers within the UK, and to non-registered subscribers elsewhere in the EU. If in the EU, please state your VAT number. VAT on 'Combined' Journals is chargeable, at 20%, on a percentage of the total price. The relevant percentages differ according to the individual publisher and title, as follows:- Biochemical Journal, Biochemical Society Transactions and Clinical Science: 25% Where applicable the amount of VAT is shown in brackets. Our VAT number is GB 523 2392 69.
Two-year subscription:Subscription year is from January to December. An advance subscription to subscription year 1 may be purchased at the price if paid at the same time as the subscription. Please indicate your requirements clearly.
Back Issues:All calendar year subscriptions include back issues
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